Privacy Policy

Dar Credit and Capital Limited ("Company", "We", "Us", or "Our") is committed to protecting the privacy, security, and confidentiality of your personal and financial data. This Privacy Policy applies to our website (www.darcredit.com) and digital lending applications (DLAs). It outlines how we collect, process, store, and safeguard borrower and visitor information in compliance with the Reserve Bank of India (RBI) Digital Lending Guidelines and the Digital Personal Data Protection (DPDP) Act.

1. Data Collection & Explicit Purpose

We collect minimal, necessary personal information strictly to evaluate loan eligibility, perform KYC checks, facilitate disbursements, and manage loan repayments:

  1. Identity & Contact Information: Name, date of birth, PAN, Aadhaar number, residential address, mobile number, and email address.
  2. Financial Information: Bank account details, income statements, credit bureau scores (CIBIL/Experian/Criff-Highmark/Equifax), and employment details.
  3. One-Time Hardware Permissions: With explicit, one-time consent, we may access your Camera, Microphone, or Location solely for remote KYC verification or address validation.Strict Regulatory Prohibition: In full compliance with RBI regulations, our website and mobile apps NEVER access, read, or store your phone contacts, call logs, SMS logs, or photo gallery/media files.

2. How We Use Your Data

Your personal data is processed exclusively for legitimate business purposes:

  1. Evaluating creditworthiness and processing loan applications.
  2. Verifying identity (KYC) through authorized UIDAI and NSDL channels.
  3. Facilitating loan disbursal and processing NACH / e-Mandate auto-debit collections.
  4. Sending loan status updates, repayment schedules, and statutory receipts via SMS, WhatsApp, or Email.
  5. Reporting credit performance to Credit Information Companies (CIBIL, Experian, CRIF, Equifax) as required by law.

3. Data Storage & Local Sovereignty

  1. Domestic Storage: All borrower data is stored strictly on secure servers located within India in compliance with RBI localized data storage mandates.
  2. No Biometric Data: We do not collect or store raw biometric data (such as fingerprints or iris scans).

4. Data Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only under the following conditions:

  1. Regulators & Law Enforcement: RBI, tax authorities, or law enforcement bodies when mandated by law.
  2. Credit Bureaus: Credit Information Companies as per statutory reporting requirements.
  3. Empaneled Lending Service Providers (LSPs): Trusted payment gateways, KYC verification agencies, and technical partners operating under strict data protection agreements.

5. Borrower Rights & Consent Management

Under applicable privacy laws, you have full control over your personal data:

  1. Right to Revoke Consent: You may withdraw consent for data processing at any time by contacting our support team.
  2. Right to Data Erasure: Upon full loan closure and expiration of the statutory retention period, you may request the deletion of non-essential personal data.
  3. Opt-Out of Promotional Communications: You can opt-out of promotional calls and emails by following the unsubscribing instructions or writing to our privacy team.

6. Information Security & Data Retention

  1. Security Standards: We implement 256-bit SSL encryption, firewalls, and strict access controls to protect your data from unauthorized access or breaches.
  2. Data Retention: Personal data is retained only for as long as necessary to fulfill the loan servicing contract or as required under Indian financial and tax laws.

7. Grievance Redressal & Nodal Officer

If you have questions, concerns, or complaints regarding data privacy or the handling of your personal information, please contact our Nodal Grievance Officer:

  1. Grievance Redressal Officer: [Compliance / Nodal Officer Name]
  2. Company Name: Dar Credit and Capital Limited
  3. Registered Address: 206, A.J.C. Bose Road, Business Tower, Unit 6B, 6th Floor, Kolkata, West Bengal - 700017
  4. Email: info@darcredit.com / grievance@darcredit.com
  5. Phone: +91-86192-96633